NDIS

Eureka Taxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

Need More Information?

You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

Why choose Eureka Taxis for your NDIS transport?

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

Excellent
Eureka Taxis Ballarat4.7
Based on 462 reviews
Dave Cass
3 days ago
Very smooth safe ride with friendly driver
Benjamin Sharpe
5 days ago
Ingrid Szikla
2 weeks ago
I love this local firm! I get to talk to a person to book, and it's nice to track the car on its way to me. I really enjoyed chatting to our driver, Ebony. Thank you for a relaxing trip!
Matthew Adams
3 weeks ago
Excellent taxi service
Nice to be able to actually talk to an operator.They kept me informed of changes in pickup time.
Very courteous and pleasant driver.Very clean cab.
Arrived on time.Drove safely and took as direct a route to destination as possible.
Great service.
Thankyou Eureka
Response from the owner:Hi Matthew, I am thrilled that you enjoyed our service and where able to speak to a real human and be kept up to date with the progress of the drivers arrival as well as the cab was clean. Look forward to seeing you in the cabs again soon Matt
PennyLou Brown
1 month ago
Jeff was on time and got me where I needed to go. Another pleasant trip with Eureka thankyou
Great service very accommodating and lovely driver highly recommend Eureka taxi
Rod C
2 months ago
Excellent service once again thanks
Pam Whykes
2 months ago
Jeff the taxi driver great with Nathaniel and Deja they enjoyed their trip and always enjoy their trips with Jeff. Eureka taxis are great I recommend them to anyone I am a happy customer 👍
Response from the owner:Hi Pam, I am glad I was able to be of assistance.
Vivienne
KerrieF
2 months ago
I booked Eureka Taxis some weeks ago to attend a wedding. They arrived right on time to take us and were there when we were ready to leave. There is nothing worse than waiting or not being able to get a ride home at all at the end of a big day/night, so we were very appreciative of our drivers! Probably a little bit more than an uber or taxi, but worth it for the peace of mind. Highly recommend!
Valerie
2 months ago
Always excellent service!
Shane Waterman
3 months ago
Magnificent a great experience
Sharon Hayes
3 months ago
I was picked up promptly. Drivers are ALWAYS helpful and great to chat with. Their knowledge of Ballarat is a bonus. It's great to get a cab driven by someone that I feel totally comfortable with. I will only use Eureka Taxis.
Response from the owner:Hi Sharon, it was great to hear your positive experience. We aim to please, we hope to see you soon.
Vivienne
Susan Ferguson
3 months ago
Booked a taxi with Ebony to train station from Eureka Motor Park after attending a conference. She was on time, friendly, helpful and had a lovely ride and nice chat on the way. Highly recommend, was wonderful to have a female driver…❤️
Michael Gill
4 months ago
Fantastic service from Matthew and his team. Always safe, reliable and attentive to customers needs.
Response from the owner:Thanks for the five star review there Michael
Niko Drauna
4 months ago
Beautiful experience..
My first taxi in Ballarat… It was amazing
Highly recommended
Christine Moffatt
4 months ago
Al Stasek
4 months ago
What a fantastic taxi company. From the time you book to pick-up then drop off the staff are wonderful. I have used different taxi companies in the past but Eureka is now ( and has been for awhile ) my go-to ride.
They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off.
Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction.

Until i need you again Thanks .
Alison
Mary Reid
4 months ago
Response from the owner:Thanks for your review Mary
Jenette Callow
5 months ago
Response from the owner:thanks for your review Jenette.
Antoinette Kondis
5 months ago
You are perfect Ebony. Thank you 🙏
Nathan Anderson
5 months ago
Excellent. Great service. They really go above and beyond.
Alan Decker
5 months ago
Great Service and will continue to use Eureka Taxi when needed
Steve Johnson
5 months ago
Very happy with super friendly drive
Response from the owner:Hi Steve, Thanks for your review. I am glad that you enjoyed your trip with us
Brett Godden
6 months ago
Damien picked us up at short notice and was spot on time to pick us up. Very easy to talk with and showed interest in what we were doing. Would highly recommend.
Tracey
6 months ago
Great day for Mums 101st Birthday party fun and friendly drive to and from Golf Club with Matt. We had a good laugh today.
Elizabeth Dyer
6 months ago
Damien was very friendly and well mannered and a smooth driver, well spoken. Comfortable seat.
Ron Hayward
6 months ago
Prompt courteous service.
Driver knew location.
Julienne Beasley
6 months ago
Was really great to have a person answer the phone and give great service rather than an automated voice and options. Thanks Eureka Taxis.
Wendy Bell
6 months ago
Efficient service and a lovely driver – Damien! Thankyou for the chat about the music artists, very knowledgeable
Pippa Rose
6 months ago
Friendly, on time and great service
Garry Whyte
6 months ago
Great service, communication and friendly driver.
Response from the owner:Hi Garry, I am glad you had a positive experience. We hope to see you soon.
Vivienne
Noor Lee
7 months ago
I always have high respect for Eureka Taxi. The drivers are absolutely polite and helpful. Their time management is super excellent. The best part is when I ring their office for booking, it is the real people who will pick the call and not a recording. My driver today Mr.Damien, he is super amazing, polite, kind and very respectful. Eureka Taxi the best I highly recommend 👌
Response from the owner:Hi, We are happy to hear our Drivers are being respectful and provide a pleasant trip to our customers. We believe our customers should have a pleasant and safe journey; each and every time. Look forward to you traveling with us again. – Regards Vivienne
Jodi Randall
7 months ago
Eureka Taxis are the best. Honest Aussie drivers who actually help you with luggage, they understand customer service and treat women with respect.
Response from the owner:Hi Jodi, thank you for your review, we aim to please and try our best.
Vivienne
Ange
7 months ago
Amazing service. Friendly and helpful and always on time. Cars are always clean
Response from the owner:Hi Ange,
Thanks for the positive review, look forward to seeing you in the taxi
again soon. Matt
Daniel Wasson
7 months ago
Lovely helpful & friendly driver. Adjusted the seat & allowed Mum the time she needed to get in & out of car with full leg brace. Thank you
Rosie Pitman
7 months ago
Jeff was great
james treloar
7 months ago
Great service as always. Friendly drivers, good local knowledge, and far better than Uber. I continue to use Eureka as the drivers and supports are fantastic.
Tom Wilson
7 months ago
Great work and great staff
dom sablovs
7 months ago
Amazing service
Josh A
7 months ago
Jason Robinson
7 months ago
Change of drop off was no problem.. Freindly
Great taxi service and very reliable!
Terry Mitchell
8 months ago
Matthew was a bloody ripper bloke, good conversation & a few laughs!
Response from the owner:Haha thanks Terry, it was sure a pleasure to have you as a passenger – Matt
Zeila Hoare
8 months ago
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Response from the owner:Hi Zeila, we try and keep our customers happy; it is great to our staff were helpful. We hope to see you soon.
Vivienne
Samantha Gourley
8 months ago
Mark, Geoff, Damien, Matthew, Ebony, Shaun and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.
Great friendly team always love meeting the new drivers too.
Response from the owner:Afternoon Samantha, I have passed this onto Damo and he says "no probelmo". Thanks for traveling with Eureka Taxis
Margaret Graham
8 months ago
Exallent service promp and on time friendly driver
Response from the owner:Hi Margaret, we try to please our customers; glad your experience was positive one.
Vivienne
Yasmin Aleem
8 months ago
They are really good service higher recommend Eureka taxis
Response from the owner:Hi Yasmin, I'm glad your experience has been a positive one.
Vivienne
jennifer horner
8 months ago
The first taxi was late, but I was let know which was appreciated. The pick up came at 11pm. I thought I changed it to 10:45, but I realised I hadn’t. I did try to phone when I got to the venue to check I felt 10:45 would be the go, but couldn’t get through. But both drivers were very nice and helpful with my disability. I would certainly recommend this taxi service.
Response from the owner:Thank you for your review. Its good to hear our driver was able to accommodate your disability and bring you home safely.
Vivienne