NDIS

Eureka Taxis Ballarat : Services - NDIS

We do the driving, but as a Eureka Taxis Ballarat passenger, or for anyone requiring extra care, you’re in safe hands with our professional drivers and modern vehicle fleet.
 
Every day, Eureka Taxis Ballarat assists passengers with disability get to and from their life commitments, safely and reliably with our modern vehicle fleet.

We have built trust within the community for the past two years, treating passengers with dignity and respect by assisting them to live out a normal and proactive life, which makes Eureka Taxis the perfect NDIS transport partner for your next trip for all NDIS participants.

As an NDIS transport provider for more than two years, we have a specialised team of experts ready to assist you with your transport needs and offering you the extra care you need.

We understand that having the ability to use safe and reliable transport is key to maintaining your independence so you can continue to live a fulfilling life.

This may mean travelling to work, school or study, or it might mean transport to appointments or social events, no matter what the occasion – Eureka Taxis Ballarat has you covered.

By choosing Eureka Taxis Ballarat, you can use your NDIS transport funding and take control of your travel. Our fleet of vehicles includes taxis and wheelchair accessible vehicles to get you to and from where you need to go in a vehicle suited to your individual needs.

Additionally, unlike others, our call centre is manned by real & local people all day – every day, 365 days a year.

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You will generally be able to access funding through the NDIS for transport support if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available.

For more information about the NDIS and transport funding click here

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding

Our dedicated NDIS support team understands that having the ability to use safe and reliable transport is important in maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events.

To be able to book transport please call 1300 18 33 60 and provide your account number or mobile phone number. Alternatively you can book online at https://book.eurekataxis.com.au or via our smart phone apps.

To get started with a NDIS Account with Eureka Taxis please follow the following link

Yes!

Every one of our drivers are extensively trained to undertake work from any situation. Our NDIS co-coordinators leave very detailed instructions on all NDIS account(s) for driver(s) to see.

M40 / Multi Purpose Taxi Program (MPTP) cards can not be used in conjunction with NDIS funding as per section 9 of the MPTP Terms and conditions. Any driver using M40 / MPTP cards with any other government subsidized payments should be reported to CPV via email mptp@cpv.vic.gov.au 

How Eureka Taxis works within the NDIS

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

How Eureka Taxis works for NDIS Support Coordinators

After more than two years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage travel for your participants.

As a registered NDIS transport provider, we work directly with Support Coordinators like yourself to understand mobility needs and budget constraints, helping participants to make choices around their individual transport needs.  

We work with you to prevent unnecessarily waste of funds and work towards fraud and unruly behaviours with participants.

Every NDIS participant is treated with dignity and respect on a first come, first served basis.

Why choose Eureka Taxis for your NDIS transport?

Eureka Taxis NDIS Accounts are available for anyone with a Self or Planned managed transport allowance from the NDIS.

It takes around 7-14 business days for us to complete the setup of your account, draw up and lodge your service agreement as well as get you setup within our system once we have received your signed service agreement.

We will invoice your plan weekly, within 14 days of any trip with a 7 day payment term (unless otherwise negotiated).

For further information please use the obtain more information form above or email ndis@etwv.com.au

Excellent
Eureka Taxis Ballarat
Based on 418 reviews
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B J Maher
Great service and people 👏
nathan latta
stuart pritchard
Very good service
mia
Matthew Adams
Excellent taxi service
Nice to be able to actually talk to an operator.They kept me informed of changes in pickup time.
Very courteous and pleasant driver.Very clean cab.
Arrived on time.Drove safely and took as direct a route to destination as possible.
Great service.
Thankyou Eureka
Kieran Tyrrell
Pleasant drive from L’espresso to Volkswagen with no issues. Would recommend
Jean Hilton
It’s a good feeling when you’re in good hands with Eureka Taxis. They are reliable, on time, communicate well and a pleasure to drive safely with them.
Megan Flakelar
Had the pleasure of Josh for my two trips tonight. Was on time, explained the charges, careful driving and the taxi was nice and warm and dropped me off right outside the door. Had a lovely, friendly chat on both trips. All my trips with Eureka have been great. Highly recommend. Many thanks
Jo Dimichiel
Thank you once again Josh for driving my daughter to and from work, making her feel comfortable. Excellent communication and service, I won’t use anyone else 😉
Carmel Mcconnell
I am very happy with the service the out the year.Big👍 up to Damien who has picked me up most Wednesday nights.Couldn’t ask for a friendlier driver.Happy Christmas and New Year to everyone at Eureka Taxis see u again on the 29 th January 2025 at 9.45 p.m
kate waud
A very pleasant young lady and an excellent driver. We got straight to where we were going quickly. Thanks very much.

Kate Waud
Susan Benson
Was definitely happy with Eureka Taxis Vivian was excellent at arranging our before and after transfers to a Deb ball on a Friday night for 5 people in Maxi Taxi Also thank you to Mathew who did the driving 🙂
Response from the owner:Afternoon Susan, I have passed this onto Damo and he says no problems anytime, anywhere!. Thanks for traveling with Eureka Taxis
Alysha Charlton
Had Ebony as a driver to help transport my dad home after surgery, car was clean, Ebony was respectful, courteous, and had the best sense of humour. Thanks Ebony
Response from the owner:Thanks for your review Alysha. I am glad you liked our service and hope to see you traveling with us soon. – Matt
Samantha Gourley
Mark, Geoff, Damien, Matthew, Ebony and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.
Great friendly team always love meeting the new drivers too.
Response from the owner:Afternoon Samantha, I have passed this onto Damo and he says “no probelmo”. Thanks for traveling with Eureka Taxis
briyn swny
Great friendly, prompt, efficient company 10/10
T J
Whenever I have booked a taxi with these guys, they show up on time and the drivers are nice and helpful.
Tracey
Matt was great today in the horrible weather, super friendly had a great chat and smooth ride
Keira
Rod C
Excellent service once again thanks
João Ruivo
Keith Andrews
Once I found the correct url to book online the booking process went smoothly. There is no online booking link on eurekataxis.com.au, you need to use book.etwv.com.au I was kept informed with text messages of booking and driver assignment and I was able to track the taxi. Jeff arrived on time, car was clean and Jeff was friendly and got me there safely and on time. Overall another excellent service from Eureka Taxis.
Graeme Ryrie
Josh the driver was very nice, drove well and was very helpfull. The best taxi service in Ballarat.
Sharon Hayes
I was picked up promptly. Mark was amazing. He was such a character. Will be using Eureka taxis from now on.
Laura McKenzie
Extremely happy with Eureka Taxi Service. The friendly service is miles above others.
Thank you you are still the best taxi service. Clean cars.
Les Perren
Taxis both ways were on time, good and friendly drivers
Kellie Scott-Oakley
Eureka Taxis – from the moment the dispatcher takes the call, clients are greeted with a warm, friendly welcoming tone, to where you feel valued, then constantly kept up to date with where the taxi is, estimated time of arrival and who your driver will be. Once in the car the experience is a positive one, over this last week, eureka taxis have been my lifesaver with my husband being in the hospital, the entire fleet of drivers particularly Ebony. Mark. Josh, Matthew and Jeff have been super friendly and know the Ballarat region like the back of their hand, I was able to enjoy a nice conversation with the drivers who came across with a warm, caring approach to even asking how my partner was doing following his medical episode. I would recommend Eureka Taxis to all my family and friends, there needs to be more prompt arrival, welcoming service that Eureka displays and I look forward to travelling with them again in the future. An absolutely delightful organisation and a real asset to the Ballarat community.
Anne Allen
Excellent taxi service
Kerrie Richardson
Thank you so much. Your service is beyond 5 stars pick up was super quick. I appreciate your fast service
Maria Knowles
Excellent. Jay, driver very pleasant & careful driver. Will & have only used Eureka taxis & always been good.
kerryl mccarthy
Thanks to Aliesha and Geoff.. Great to deal with and will definitely use you again.
Joey Young
Exceptional service by Mark
Harvey Davidson
The driver( Josh) come in an hour earlier to start his shift just so there would be a car to take us to Geelong for a wedding. Thank you.
Graeme Shields
Excellent service with friendly staff
Raphael Kaleb
After my First Experience of Eureka Taxis to-day , I only ever want to use Eureka Taxis. I wish they were everywhere. They answered the phone with a warm friendly tone. The person knew where I was – I gave them the closest landmark as I didn’t know the physical address. Mark was the driver. He was a local – could have chatted with him for ages – we talked about 1980’s Music. He even apologised for the traffic lights turning red! Car was spotless and spacious inside. Really comfortable trip. And when we reached my destination – Ballarat Station – he took my large backpack out of the boot and handed it to me without me even asking. Eureka Taxis is a first class service. Like the name suggests – it is like finding Gold. Thank you.
PETER MCKENZIE
Great service . Cheerful drivers . We recommend eureka taxis.
Stuart Maiden
Response from the owner:Thanks for your review Stuart. Hope to see you in the taxi again soon. Regards, Matt
Bernie Rieniets
Damien our driver for the night was great, friendly, courteous and can honestly say 1st time felt safe getting a taxi in 10yrs. Will only use Eureka Taxis from now on.
jared bennetts
Great service, prompt, base operator was professional, driver Damien was excellent giving me a brief tour of Ballarat. Thanks guys
Jimmy Oldham
Nicole c
This is the second time I have had Josh as a driver in the past week. He is very friendly and accommodating. Would highly recommend Eureka Taxis.
Robert Jefferies
Great driver very courteous
Fortunate Farirai
Great work Eureka. You are the best in town
Pandora
Damien is very friendly. Service is efficient.
Margaret McAskill
Steve O’Connell
Sherri Holtham
On time and personable . Thankyou
tevaoha julian
Thanks Eureka Taxis , and thank you Daniel our driver. It’s not the easiest address to find, but Daniel and the team did an awesome job picking us up in the middle of nowhere. And Daniesl knowledge and information on the surrounding area of Ballarat was top-notch.