Our Staff

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Matthew Matters
(Managing Director)

Matthew, 31 y o, who the brain child of Eureka Taxis Western Victoria. Matthew brings a wealth of both managerial and business experience to Eureka Taxis with over 12 years of experience and knowledge across a multiple business industries.

Matthew has completed a masters in Information Technology with the specialty in Cyber Security and Network Engineering at the  then Ballarat University (now Federation Uni)

Before starting Eureka Taxis, Matthew used to Work for Department Education and Telstra.

Matthew handles the back-end server systems, taxi fitouts and technical support for our vehicles as well as all regulatory government compliance.
Matthew owns two other successful business (an internet service provider and a radio station network) which keeps him on his toes.
 
Matthew loves a tackling any challenges and trying something new, challenging the rule that it’s never impossible and making the Impossible possible.
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Vivienne Wilson
(Operations Director)

Vivienne, 57 y o, brings to the company a wealth of knowledge and experience having completed Diploma of Mental Health, Certificate of Drug and Alcohol. Vivienne also comes with 19 years of working in the Mental Health Field and having worked at Langi Kal Kal Prison (Pre-Release Program).

My passion is to ensure people who have been identified as “vulnerable” are educated what is available to them. To ensure they are informed / educated to ensure they do not become the victim / or be taken advantage of their safety and wellbeing.

Vivienne enjoys challenges and tries to identify gaps and see how we can implement within the Taxi Industry. This what has led me to joining Eureka Taxis Ballarat as a business partner to try and make people at ease, whilst travelling with Eureka Taxis.

Eureka Taxis Ballarat
Excellent
4.8
Based on 357 reviews
review us on
Awesome 👌
Awesome person driving. Great pick up and wait and drop off back to my home. Very nice taxi driver 👌.
The driver was on time and very friendly, will definitely book again, happy customer 😊
Friendly and reliable driver.
Jeff was amazing. Nothing was too much trouble for him.
Despite an early call and ride, the driver was very helpful and friendly.
You are my lifesavers
Absolutely superb, Ebonee is amazing, prompt, helpful and friendly, coulldn’t ask for better service 🙂 highly recommended to all.
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Beautiful woman drivers felt extremely safe and the taxi fair was great. Will only use these woman drivers highly recommend.
Good communication from the team, driver arrived on time, car was clean and the driver was friendly.
Felt like a personalised service for a pre booked trip.
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Response from the owner: Hi Gwyn, Thanks for your review i have passed it onto the drivers. Regards Matt
Love the fe.aledrivers
Always great setvice
Great service, nice to talk to a human on the phone when booking rather than automated and driver was great
I didn’t get my drivers name but he was great! Picked me up from the station on Saturday morning, vehicle smelt beautiful, great conversation, he is a gentleman. I was lucky enough to get him again from my motel back to the station. Well done mate, thank you.Troy
Jeff picked me up in a mini bus. Jeff is usually is my driver. He’s courteous, and definately knows the streets of Ballarat. Eureka taxis Ballarat. The all Aussie taxi company!!! I feel safe with this cab service. Thankyou.
Wonderful chap
Excellent service. Friendly driver
Very friendly and helpful driver. Door to door delivery
Driver was very personable, taxi was spotless, great communication prior to pick up, perfect timing for pick up and return journey. Fabulous service.
Great timing and perfect driving!!!
Vivienne my taxi driver was great, I enjoyed my trip with her, a happy customer 😀
Always on time and great friendly people. Highly recommend as they are local business. 5 stars all the way.
Great efficient service.
Prompt service and able to help in a time crunch . Excellent friendly driver Troy and dispatcher very helpful
Awesome taxi company….have already recommended them to friends..nothing is too much trouble
Response from the owner: Hi Greta,Thank you for your review, I am glad to hear you had a positive experience.with our driver(s). We would like to thank you for your support.Vivienne
There are taxis & taxis, but only one can be recommended by this 91 yer old handicapped female depending on assistance right into her selected venue, not a mere drop-off.Only safe drivers are employed, not show-offs, really unpleasant drivers I haveexperienced previously in other ‘services’.Each driver is courteous and a friendlyconversationilst.Obviously, I am a most appreciative frequent user.My name is Frances.
Always reliable and havefriendly drivers
Brilliant all round. Great journey..marvelous driver and the despatcher was wonderful too! Thankyou
Honestly the best company for service I’ve ever dealt with, The driver was so accommodating, had empathy and a great person. Thank you.
Response from the owner: Evening Jason, I have passed your comments through to the driver (Damien), Regards Matt
Super friendly driver that drove a nice clean cab. Chatted from pick up to drop off which I really enjoyed.
Thanks Troy you’re a legend!Great service!!!
Response from the owner: Hi Nathan, I have passed your review onto Troy, Regards Matt
Jeff was great. Won’t hesitate to use Eureka Taxis again.
Response from the owner: Fantastic to hear Pauline. I will pass your review onto Jeff and the team. Regards Matthew
Really helpful
I’ve only used them Twice so far and I’m highly impressed by the service. Drivers have been kind friendly and polite. The driving has been exceptionally safe and responsible unlike what I’ve seen of other services.
Always prompt and professional
On time, professional great service
Response from the owner: Thanks for the positive review there Dean
Great experience with a great driver Damien. Thanks!
Response from the owner: Thanks for the positive review there Michelle, i will pass the feedback onto Damien.
Response from the owner: Thanks for the review Mick.
Very satisfied with the services of Eureka Taxis
Response from the owner: Hi John, Thanks for the review
Nice friendly trip with Jeff
Response from the owner: Thanks for the review Kerry, i have passed your review on to Jeff
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