History

277745618_387022740092697_7177133431754232425_n
277724712_387023650092606_7885484869072804715_n

est.

2020

A decade of expertise

575

+

Active Customers

Eureka Taxis - History

Founded in 2018 as Oii Taxis Ballarat, Eureka Taxis Western Victoria commenced operations with a single driver and vehicle, shortly after adding further vehicles and drivers whilst continuing to build our customer base.

In late July 2020, plans were put into place to rebrand the entire company and become the only locally owned and operated booking service provider for taxi, delivery and transport services.

In September 2020 the legal name, Eureka Taxis Western Victoria Pty Ltd was registered and the sub-business name of Eureka Taxis Ballarat was created.

In December 2020 we launched in Ballan to offer the community an alternate transport service.

In January 2021 (during the height of the pandemic) Eureka Taxis moved into its first commercial premises where it runs its day to day operations, the 24/7 dispatch operations centre, as well as for meetings and training.

Later in 2021, we registered to become a booking service provider with the CPVV, as well as registering for NDIS both for self and plan managed clients.

As Covid-19 crippled the industry and forced many into lockdown, we continued to grow and expand, carefully listening and adapting to the needs of our customers.

Eureka Taxis has continued to evolve and grow into a fleet of dedicated and loyal staff. Our drivers and our operations team together work tirelessly to maintain an excellent level of customer service, as well as maintaining our regulatory compliance, along with the safety of our vehicles for 2023 and beyond.

Eureka Taxis Ballarat
Excellent
4.8
Based on 332 reviews
review us on
Great efficient service.
Prompt service and able to help in a time crunch . Excellent friendly driver Troy and dispatcher very helpful
Awesome taxi company….have already recommended them to friends..nothing is too much trouble
Response from the owner: Hi Greta,Thank you for your review, I am glad to hear you had a positive experience.with our driver(s). We would like to thank you for your support.Vivienne
There are taxis & taxis, but only one can be recommended by this 91 yer old handicapped female depending on assistance right into her selected venue, not a mere drop-off.Only safe drivers are employed, not show-offs, really unpleasant drivers I haveexperienced previously in other ‘services’.Each driver is courteous and a friendlyconversationilst.Obviously, I am a most appreciative frequent user.My name is Frances.
Always reliable and havefriendly drivers
Brilliant all round. Great journey..marvelous driver and the despatcher was wonderful too! Thankyou
Honestly the best company for service I’ve ever dealt with, The driver was so accommodating, had empathy and a great person. Thank you.
Response from the owner: Evening Jason, I have passed your comments through to the driver (Damien), Regards Matt
Prompt and efficient service, polite and helpful driver. Recommend Eureka Taxis
Response from the owner: Hi Gwyn, Thanks for your review i have passed it onto the drivers. Regards Matt
Super friendly driver that drove a nice clean cab. Chatted from pick up to drop off which I really enjoyed.
Thanks Troy you’re a legend!Great service!!!
Response from the owner: Hi Nathan, I have passed your review onto Troy, Regards Matt
Jeff was great. Won’t hesitate to use Eureka Taxis again.
Response from the owner: Fantastic to hear Pauline. I will pass your review onto Jeff and the team. Regards Matthew
Really helpful
I’ve only used them Twice so far and I’m highly impressed by the service. Drivers have been kind friendly and polite. The driving has been exceptionally safe and responsible unlike what I’ve seen of other services.
Always prompt and professional
On time, professional great service
Response from the owner: Thanks for the positive review there Dean
Great experience with a great driver Damien. Thanks!
Response from the owner: Thanks for the positive review there Michelle, i will pass the feedback onto Damien.
Response from the owner: Thanks for the review Mick.
Very satisfied with the services of Eureka Taxis
Response from the owner: Hi John, Thanks for the review
Nice friendly trip with Jeff
Response from the owner: Thanks for the review Kerry, i have passed your review on to Jeff
Damien is a safe and friendly driver always a pleasure to travel with him feeling safe.
Response from the owner: Thanks for your review Robert. Much appreciated. Look forward to you traveling with us again soon.
Good customer service and I would like to have him again
Response from the owner: Thanks for your review
Jeff was a great driver great bloke got me there smoothly, car stank a little bit tho 4/5
Had a terrific journey with a wonderful driver named Troy. Many thanks.
Tried this service for the first time, it easy to arrange and they were on time.
Excellent service punctual, professional and friendly staff. Highly recommendable taxi service
Excellent serviceHighly recommendedVery competent and EfficientExperienced ServiceThe Best in Ballarat VIC Australia…
Response from the owner: Thanks for your review Ana
This was my first time using Eureka taxis. They were thoughtful and helpful and turned up right when they said they would.
Quick pickup easy no fuss prebooking direct route to destination that’s all I could ask for will use Eureka Taxis again first
Great customer service by Jeff.
Very kind and courteous it was a pleasure.
The driver was punctual as per the time sent to me he would be there. He was super nice, easy to have a chat with and dropped me to exactly where I needed to go. Knew his location. I would travel with these guys again any day, although it had been many years since I last used a taxi. Thanks T! 😊
Excellent service and trip yet again, thank you Damien.
Response from the owner: Hi Rebekah, Thanks for your review, I have passed your review to Jeff (the driver)
All 18 Ladies, in their 60s through to 80s, couldn’t be happier with your excellent service, courteous, helpful staff & timely notifications. Best taxi service that any of us have experienced. Looking forward to using Eureka taxis tomorrow as we leave lovely Ballarat & head home to Gippsland via trains. Will definately use your service when next in Ballarat.Sincere thanks for your prompt, efficient service. Robyn & all.
Reliable, prompt, polite and professional
Jeff is a lovely taxi driver and remembered us from last time we used this service for an elderly gentleman. Highly recommend
Excellent service, a great service, phone charger’s not working,? taxi driver very helpful OK,Regards Kevin.
Nice clean car. Friendly driver.
Had an appointment and car not starting. Taxi driver was efficient and friendly.
Response from the owner: Thanks for your review there Kathy.
Fantastic taxi service very accommodating and friendly we will definitely use them again next time we are in Ballarat.
Response from the owner: Thanks for your glowing review.
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