U1889
4
Wagon
U1854
4
SUV
U2183
4
SUV
U2322
4
Wagon
U2215
4
Sedan
U5088
11
6+2
Maxi / WAT
U1976
11
Maxi
I was picked up promptly. Drivers are ALWAYS helpful and great to chat with. Their knowledge of Ballarat is a bonus. It’s great to get a cab driven by someone that I feel totally comfortable with. I will only use Eureka Taxis.
Response from the owner:Hi Sharon, it was great to hear your positive experience. We aim to please, we hope to see you soon.
Vivienne
Jeff the taxi driver was great with Nathaniel and Deja they enjoyed their trip. Eureka taxis are great I recommend them to anyone I am a happy customer 👍
Response from the owner:Hi Pam, I am glad I was able to be of assistance.
Vivienne
Booked a taxi with Ebony to train station from Eureka Motor Park after attending a conference. She was on time, friendly, helpful and had a lovely ride and nice chat on the way. Highly recommend, was wonderful to have a female driver…❤️
Fantastic service from Matthew and his team. Always safe, reliable and attentive to customers needs.
Response from the owner:Thanks for the five star review there Michael
Beautiful experience..
My first taxi in Ballarat… It was amazing
Highly recommended
My first taxi in Ballarat… It was amazing
Highly recommended
What a fantastic taxi company. From the time you book to pick-up then drop off the staff are wonderful. I have used different taxi companies in the past but Eureka is now ( and has been for awhile ) my go-to ride.
They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off.
Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction.
Until i need you again Thanks .
Alison
They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off.
Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction.
Until i need you again Thanks .
Alison
Response from the owner:Thanks for your review Mary
Response from the owner:thanks for your review Jenette.
You are perfect Ebony. Thank you 🙏
Always excellent service!
Excellent. Great service. They really go above and beyond.
Great Service and will continue to use Eureka Taxi when needed
Very happy with super friendly drive
Response from the owner:Hi Steve, Thanks for your review. I am glad that you enjoyed your trip with us
Damien picked us up at short notice and was spot on time to pick us up. Very easy to talk with and showed interest in what we were doing. Would highly recommend.
Great day for Mums 101st Birthday party fun and friendly drive to and from Golf Club with Matt. We had a good laugh today.
Damien was very friendly and well mannered and a smooth driver, well spoken. Comfortable seat.
Prompt courteous service.
Driver knew location.
Driver knew location.
Friendly, on time and great service
Great service, communication and friendly driver.
Response from the owner:Hi Garry, I am glad you had a positive experience. We hope to see you soon.
Vivienne
I always have high respect for Eureka Taxi. The drivers are absolutely polite and helpful. Their time management is super excellent. The best part is when I ring their office for booking, it is the real people who will pick the call and not a recording. My driver today Mr.Damien, he is super amazing, polite, kind and very respectful. Eureka Taxi the best I highly recommend 👌
Response from the owner:Hi, We are happy to hear our Drivers are being respectful and provide a pleasant trip to our customers. We believe our customers should have a pleasant and safe journey; each and every time. Look forward to you traveling with us again. – Regards Vivienne
Eureka Taxis are the best. Honest Aussie drivers who actually help you with luggage, they understand customer service and treat women with respect.
Response from the owner:Hi Jodi, thank you for your review, we aim to please and try our best.
Vivienne
Amazing service. Friendly and helpful and always on time. Cars are always clean
Response from the owner:Hi Ange,
Thanks for the positive review, look forward to seeing you in the taxi
again soon. Matt
Lovely helpful & friendly driver. Adjusted the seat & allowed Mum the time she needed to get in & out of car with full leg brace. Thank you
Great service as always. Friendly drivers, good local knowledge, and far better than Uber. I continue to use Eureka as the drivers and supports are fantastic.
Great work and great staff
Amazing service
Change of drop off was no problem.. Freindly
Great taxi service and very reliable!
Matthew was a bloody ripper bloke, good conversation & a few laughs!
Response from the owner:Haha thanks Terry, it was sure a pleasure to have you as a passenger – Matt
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Response from the owner:Hi Zeila, we try and keep our customers happy; it is great to our staff were helpful. We hope to see you soon.
Vivienne
Mark, Geoff, Damien, Matthew, Ebony, Shaun and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.
Great friendly team always love meeting the new drivers too.
Great friendly team always love meeting the new drivers too.
Response from the owner:Afternoon Samantha, I have passed this onto Damo and he says “no probelmo”. Thanks for traveling with Eureka Taxis
Exallent service promp and on time friendly driver
Response from the owner:Hi Margaret, we try to please our customers; glad your experience was positive one.
Vivienne
They are really good service higher recommend Eureka taxis
Response from the owner:Hi Yasmin, I’m glad your experience has been a positive one.
Vivienne
The first taxi was late, but I was let know which was appreciated. The pick up came at 11pm. I thought I changed it to 10:45, but I realised I hadn’t. I did try to phone when I got to the venue to check I felt 10:45 would be the go, but couldn’t get through. But both drivers were very nice and helpful with my disability. I would certainly recommend this taxi service.
Response from the owner:Thank you for your review. Its good to hear our driver was able to accommodate your disability and bring you home safely.
Vivienne
Fast efficient pick-up. Very courteous driver. Would definitely use this Taxi service again! 👌
Response from the owner:Hi Tania, its great to hear your positive experience.
Vivienne
Response from the owner:Thank you for your 5 star review.
Vivienne
Taxi on time. Great friendly service thanks.
On time, great service
Ebony my driver was fantastic, friendly and helpful. Car was clean and comfortable. Booking on phone was easy and even though they had some technical difficulties at the time, they called me to keep me in the loop. Highly recommend, Bridie
I needed to catch a ride to the train station quite early in the morning and decided to book a taxi to take me to the station. The process was simple when I booked it the night before. The operator that took my call was cautious and caring. He asked me what time my train was and advised to give myself a bit more time to get there just in case. I am glad I took the advice so that it wasn’t as rushed. On the day, I received a text to say when they were coming as well as the driver’s name. My taxi driver, Mark, arrived 5 minutes earlier than my booked time and helped me with my luggage bag. He was friendly, chatty and helpful and even offered to swing past maccas if I wanted to.
Thanks for the smooth and professional process, Eureka taxi. If I need a booked ride service in the future again, I will definitely use your company again!
Thanks for the smooth and professional process, Eureka taxi. If I need a booked ride service in the future again, I will definitely use your company again!
Very good service
Response from the owner:Hi Stuart, I am thrilled that you enjoyed our service. Loo forward to seeing you in the Taxis again soon. – Matt
25kms and this is how you will be charged.
Driver was good, however we waited almost an hour for the taxi to show up due to short staff. But the amount we had to pay was too much.
Driver was good, however we waited almost an hour for the taxi to show up due to short staff. But the amount we had to pay was too much.
Response from the owner:Hi Chen,
First off thank you for leaving a review. This trip was billed correctly as per https://www.etwv.com.au/tariffs/ 1. You requested a maxi taxi which attracts a much higher rate (Tariff 9). 2. There was the fuel levy of $20 as per section 14 of our terms and conditions which covers the ware and tare of the vehicle on the return journey. 3. There was a premium fee as per section 12 of our terms which as per the call recording you where asked if you consented to (which you did). You can read all your terms and conditions here: https://www.etwv.com.au/terms/
Re the time it took for the taxi to arrive, i do apologise as the driver needed to be called in from home, pick up the vehicle, logon and then make their way to your collection point.
Great service and people 👏
Response from the owner:Thanks for the review. hope to see you again soon
Response from the owner:Thanks for the review there Nathan. Have a fantastic day. Matt