History

277745618_387022740092697_7177133431754232425_n
277724712_387023650092606_7885484869072804715_n

est.

2020

A decade of expertise

575

+

Active Customers

Eureka Taxis - History

Founded in 2018 as Oii Taxis Ballarat, Eureka Taxis Western Victoria commenced operations with a single driver and vehicle, shortly after adding further vehicles and drivers whilst continuing to build our customer base.

In late July 2020, plans were put into place to rebrand the entire company and become the only locally owned and operated booking service provider for taxi, delivery and transport services.

In September 2020 the legal name, Eureka Taxis Western Victoria Pty Ltd was registered and the sub-business name of Eureka Taxis Ballarat was created.

In December 2020 we launched in Ballan to offer the community an alternate transport service.

In January 2021 (during the height of the pandemic) Eureka Taxis moved into its first commercial premises where it runs its day to day operations, the 24/7 dispatch operations centre, as well as for meetings and training.

Later in 2021, we registered to become a booking service provider with the CPVV, as well as registering for NDIS both for self and plan managed clients.

As Covid-19 crippled the industry and forced many into lockdown, we continued to grow and expand, carefully listening and adapting to the needs of our customers.

Eureka Taxis has continued to evolve and grow into a fleet of dedicated and loyal staff. Our drivers and our operations team together work tirelessly to maintain an excellent level of customer service, as well as maintaining our regulatory compliance, along with the safety of our vehicles for 2023 and beyond.

Excellent
Eureka Taxis Ballarat4.7
Based on 464 reviews
Carlee Kerr
2 days ago
Response from the owner:Hi Carlee, Thanks for the review.
Matthew Adams
7 days ago
Eureka Cabs is a very dependable , local transport service.
Have enjoyed this service for sometime now.
Arrive as per the estimated arrival time .
Very direct routes taken to the destination .
Driver very pleasant,respectful, and courteous.
Thanks again Eureka.
Response from the owner:Hi Matthew, I am thrilled that you enjoyed our service and where able to speak to a real human and be kept up to date with the progress of the drivers arrival as well as the cab was clean. Look forward to seeing you in the cabs again soon Matt
Dave Cass
1 week ago
Very smooth safe ride with friendly driver
Response from the owner:Thanks for your review Dave
Benjamin Sharpe
2 weeks ago
Response from the owner:Thanks for your review Ben
Ingrid Szikla
3 weeks ago
I love this local firm! I get to talk to a person to book, and it's nice to track the car on its way to me. I really enjoyed chatting to our driver, Ebony. Thank you for a relaxing trip!
Response from the owner:Hi Ingrid, We will never close our local call centre as its integral to our business success. In relation to tracking – what this space its going to get much better soon with new meters currently going through testing and an IOS/Android app (like Uber) that will be available
PennyLou Brown
1 month ago
Jeff was on time and got me where I needed to go. Another pleasant trip with Eureka thankyou
Response from the owner:Thanks for your review PennyLou, i have passed your review onto the team
Great service very accommodating and lovely driver highly recommend Eureka taxi
Response from the owner:Thanks for your review Cassandra, i am thrilled you love the service!
Rod C
2 months ago
Excellent service once again thanks
Pam Whykes
2 months ago
Jeff the taxi driver great with Nathaniel and Deja they enjoyed their trip and always enjoy their trips with Jeff. Eureka taxis are great I recommend them to anyone I am a happy customer 👍
Response from the owner:Hi Pam, I am glad I was able to be of assistance.
Vivienne
KerrieF
2 months ago
I booked Eureka Taxis some weeks ago to attend a wedding. They arrived right on time to take us and were there when we were ready to leave. There is nothing worse than waiting or not being able to get a ride home at all at the end of a big day/night, so we were very appreciative of our drivers! Probably a little bit more than an uber or taxi, but worth it for the peace of mind. Highly recommend!
Valerie
3 months ago
Always excellent service!
Shane Waterman
3 months ago
Magnificent a great experience
Sharon Hayes
3 months ago
I was picked up promptly. Drivers are ALWAYS helpful and great to chat with. Their knowledge of Ballarat is a bonus. It's great to get a cab driven by someone that I feel totally comfortable with. I will only use Eureka Taxis.
Response from the owner:Hi Sharon, it was great to hear your positive experience. We aim to please, we hope to see you soon.
Vivienne
Susan Ferguson
4 months ago
Booked a taxi with Ebony to train station from Eureka Motor Park after attending a conference. She was on time, friendly, helpful and had a lovely ride and nice chat on the way. Highly recommend, was wonderful to have a female driver…❤️
Michael Gill
4 months ago
Fantastic service from Matthew and his team. Always safe, reliable and attentive to customers needs.
Response from the owner:Thanks for the five star review there Michael
Niko Drauna
4 months ago
Beautiful experience..
My first taxi in Ballarat… It was amazing
Highly recommended
Christine Moffatt
4 months ago
Al Stasek
5 months ago
What a fantastic taxi company. From the time you book to pick-up then drop off the staff are wonderful. I have used different taxi companies in the past but Eureka is now ( and has been for awhile ) my go-to ride.
They are friendly and helful, polite and when you feel like a chat they will chat but when you want a quiet ride they understand and will give you a peaceful drop-off.
Yes i am going on about this company but its not often that you get such great service with taxis and this one is one of few that deliver customer satisfaction.

Until i need you again Thanks .
Alison
Mary Reid
5 months ago
Response from the owner:Thanks for your review Mary
Jenette Callow
5 months ago
Response from the owner:thanks for your review Jenette.
Antoinette Kondis
5 months ago
You are perfect Ebony. Thank you 🙏
Nathan Anderson
5 months ago
Excellent. Great service. They really go above and beyond.
Alan Decker
5 months ago
Great Service and will continue to use Eureka Taxi when needed
Steve Johnson
6 months ago
Very happy with super friendly drive
Response from the owner:Hi Steve, Thanks for your review. I am glad that you enjoyed your trip with us
Brett Godden
6 months ago
Damien picked us up at short notice and was spot on time to pick us up. Very easy to talk with and showed interest in what we were doing. Would highly recommend.
Tracey
6 months ago
Great day for Mums 101st Birthday party fun and friendly drive to and from Golf Club with Matt. We had a good laugh today.
Elizabeth Dyer
6 months ago
Damien was very friendly and well mannered and a smooth driver, well spoken. Comfortable seat.
Ron Hayward
6 months ago
Prompt courteous service.
Driver knew location.
Julienne Beasley
6 months ago
Was really great to have a person answer the phone and give great service rather than an automated voice and options. Thanks Eureka Taxis.
Wendy Bell
6 months ago
Efficient service and a lovely driver – Damien! Thankyou for the chat about the music artists, very knowledgeable
Pippa Rose
6 months ago
Friendly, on time and great service
Garry Whyte
7 months ago
Great service, communication and friendly driver.
Response from the owner:Hi Garry, I am glad you had a positive experience. We hope to see you soon.
Vivienne
Noor Lee
7 months ago
I always have high respect for Eureka Taxi. The drivers are absolutely polite and helpful. Their time management is super excellent. The best part is when I ring their office for booking, it is the real people who will pick the call and not a recording. My driver today Mr.Damien, he is super amazing, polite, kind and very respectful. Eureka Taxi the best I highly recommend 👌
Response from the owner:Hi, We are happy to hear our Drivers are being respectful and provide a pleasant trip to our customers. We believe our customers should have a pleasant and safe journey; each and every time. Look forward to you traveling with us again. – Regards Vivienne
Jodi Randall
7 months ago
Eureka Taxis are the best. Honest Aussie drivers who actually help you with luggage, they understand customer service and treat women with respect.
Response from the owner:Hi Jodi, thank you for your review, we aim to please and try our best.
Vivienne
Ange
7 months ago
Amazing service. Friendly and helpful and always on time. Cars are always clean
Response from the owner:Hi Ange,
Thanks for the positive review, look forward to seeing you in the taxi
again soon. Matt
Daniel Wasson
7 months ago
Lovely helpful & friendly driver. Adjusted the seat & allowed Mum the time she needed to get in & out of car with full leg brace. Thank you
Rosie Pitman
7 months ago
Jeff was great
james treloar
7 months ago
Great service as always. Friendly drivers, good local knowledge, and far better than Uber. I continue to use Eureka as the drivers and supports are fantastic.
Tom Wilson
7 months ago
Great work and great staff
dom sablovs
7 months ago
Amazing service
Josh A
7 months ago
Jason Robinson
7 months ago
Change of drop off was no problem.. Freindly
Great taxi service and very reliable!
Terry Mitchell
8 months ago
Matthew was a bloody ripper bloke, good conversation & a few laughs!
Response from the owner:Haha thanks Terry, it was sure a pleasure to have you as a passenger – Matt
Zeila Hoare
8 months ago
Had a couple of delays but the company didn’t charge on the last one. I have found the staff very friendly and helpful, I will use this taxi service again
Response from the owner:Hi Zeila, we try and keep our customers happy; it is great to our staff were helpful. We hope to see you soon.
Vivienne
Samantha Gourley
8 months ago
Mark, Geoff, Damien, Matthew, Ebony, Shaun and Vivian are all safe and great friendly drivers who you can chat with if you like. They know how to bring smiles to passengers faces.
Great friendly team always love meeting the new drivers too.
Response from the owner:Afternoon Samantha, I have passed this onto Damo and he says "no probelmo". Thanks for traveling with Eureka Taxis
Margaret Graham
8 months ago
Exallent service promp and on time friendly driver
Response from the owner:Hi Margaret, we try to please our customers; glad your experience was positive one.
Vivienne